What Data We Collect
When you register and use ep4, we collect various types of information. This is done to provide you with a better, more personalized experience.
We collect your name, email address, mobile number, and date of birth provided at registration.
You may be asked to provide national ID or passport details for identity verification purposes.
Your residential address and, where applicable, additional contact details may be collected.
Your device type, operating system, browser version, and IP address may be recorded.
Transaction records via bKash, Nagad, or Rocket — including amount (BDT), date, and method — are retained.
Your platform usage patterns, preferred games, and betting history are used to improve our services.
How Your Data Is Used
Ep4 uses collected data only for specific, legitimate purposes. No data is used without the user's knowledge or for unauthorized purposes.
- For account creation, verification, and management
- To process financial transactions, including deposits and withdrawals
- To keep you informed about promotions, bonuses, and VIP benefits.
- For platform security and fraud prevention
- To improve customer support quality
- To meet legal obligations and regulatory reporting requirements
Third-Party Data Sharing & Security
When We Share Data with Third Parties
Ep4 does not sell or rent users' personal data. However, data may be shared in the following limited circumstances:
Payment Processor: Information required to process transactions via bKash, Nagad, or Rocket is passed to the respective payment gateway.
Game Software Providers: Licensed game providers may receive the data necessary to deliver their services.
Legal Obligation: Data may be disclosed in compliance with orders from a court or regulatory authority.
Data Security Measures
All data stored on ep4 is protected with industry-standard encryption. Payment information is never stored directly on our servers — only tokenized references are retained. Internal staff access to data is governed by role-based permissions.
User Rights & Data Control
Every registered user on ep4 has the right to control their own data. These rights are explained in detail below:
You can log in to your account at any time to view the information ep4 holds about you.
You may submit a request to our support team to correct any inaccurate or incomplete information. Corrections will be processed after proper verification.
A request to delete personal data may be submitted alongside an account closure request, unless a legal obligation requires us to retain it.
Policy Updates & Contact Information
What Happens When the Policy Changes
Ep4 may update this Privacy Policy from time to time. For significant changes, we will endeavor to notify users via their registered email or through an in-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The date of the most recent update will always be shown at the top of this page, so users can easily see when changes were made.
For any questions about your personal data, account, or privacy, please get in touch with us.
Email: [email protected]
For general inquiries FAQ Page View.
We aim to respond within 48 hours.